Staffing senior centers -and retaining employees- comes with its own unique challenges.
According to a study by Argentum, America’s largest senior living association, the health care and social assistance sector saw a 31.6% turnover rate in 2016. This was the fifth consecutive increase since 2011, when industry turnover saw an all-time low after the Recession.
Fighting longer hours with incentives
Senior care center operators have been combating turnover rates by increasing caregivers’ scheduled hours. The study found that the average number of hours worked by senior living employees increased by 4% during the first half of 2017, on top of a 2.8% increase in 2016.
While longer hours certainly close hiring gaps, long-term retention and employee morale still remain a problem. Employment experts suggest that since senior care can be a demanding industry, employers can help lighten the workload by looking at benefits and work environment.
Incentives like gift cards, education subsidis, and professional training appeal to employees who want to continue their education in the field. And work-life balance opportunities, such as customized scheduling, offer stress relief from long hours.
Giving employees the benefit of streamlined HCM
With round-the-clock shifts, HR departments have a harder time meeting employee needs. This is why senior care center operators should look to their human capital management (HCM) processes to maximize efficiency.
A single streamlined system not only reduces unnecessary paperwork, but also improves communication between departments. Cloud-based platforms and employee self-service may not count as a “perk”, but these features keep employees top-of-mind:
- Online portal with access to pay stubs and W-2s
- Paperless payroll
- Mobile and online time-tracking
HCM software also helps HR and payroll departments with compliance, benefits enrollment, data sharing, and employee engagement and participation.
Want to learn how updating your software can keep your employees happy
SBS Payroll is a leading provider of payroll, HR, and human capital management (HCM) solutions. We help companies simplify their systems so they can focus on customer care. Our employee self-service platform allows our clients to have a single point of data entry, streamlining the process from onboarding to retirement.
To learn more about how our solutions can help drive growth and streamline processes at your business, call us or click on the link below.